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Service Code:  357-04-002-000

  • Service used by
  • 9187195
  • Expected Time
  • 1 Working days
  • Service Fees
  • The amount due for consumption as per monthly invoice
  • Service Category
  • Individual
  • Service Channels
  • ​​
Start Service
User Manual
Video Tutorial

Sustainable Goals

Contact Us

Service Info

Service Description

The customer should pay the due amount for the electricity and water consumption

Channels for Supply of Service

EtihadWE Website

Service HoursTime Period
24 Hours/Day 3 minutes

Mobile Phone Application

Service HoursTime Period
24 Hours/Day 3 minutes

Payment Machines (KIOSK)

Service HoursTime Period
24 Hours/Day 3 minutes


Service HoursTime Period
24 Hours/Day 3 minutes

Al Ansari Exchange

Service HoursTime Period
Saturdays to Thursdays 10 minutes

Service Channels

Submit Application Online

  • M-social Apple APP
  • M-Social Android APP


Phases for submitting the application according to the channel of application:

  • Eservices and Smart Phone Service
    • Select the Payment Service to pay the due amount
    • The reconnection fees will be added to the bill

Correlation between Other Services and Procedures

  • Continuity of electricity and water services

Service Regulations

Due amount should not exceed the security deposit amount.


Please ensure the following:

  • Use a valid credit card and email address.
  • The maximum payment via credit card is AED 20,000.00
  • Payment are accepted via credit cards issued in GCC region.
  • The maximum use of a credit card is 5 transactions a day.

  • Service Card Rating
Average rating: 4 from 71 users

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