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Meter Shifting

This service allows customers to transfer a meter from one location to another within the same property.

Service Steps

1
Step 1

Open the EtihadWE website.

2
Step 2

Click on Login and select Customer.

3
Step 3

Log in using UAE PASS.

4
Step 4

From the main menu, click on Apply Service.

5
Step 5

Under the Apply section, click on Meter Shifting.

6
Step 6

Click on the Start Service button.

7
Step 7

Select from the Premise Number list.

8
Step 8

Select the meter you want to transfer from the Service Meter list.

9
Step 9

In the Meter Shifting To list, select the new meter location. The meter shifting fees will be calculated automatically.

10
Step 10

Click Proceed.

11
Step 11

Select the Payment Gateway by choosing one of the available options.

12
Step 12

Enter your card details and click the Pay button.

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Service Code

357-01-006-000

Expected Time

Service Fees

AED 300 for each meter in addition to the actual cost of transferring equipment, if any.

Service Category

Individual, Non-Individual

Service Channels
  • Smart App
  • EtihadWE Website
  • ​​ ​
Channels to Apply for Service

EtihadWE Website

Service HoursTime to Submit
24 Hours/Day3 minutes

Mobile App

Service HoursTime to Submit
24 Hours/Day3 minutes

Service Centres

Service HoursTime to Submit
Official working hours10 minutes


Procedure

How to apply and Procedures

  • Open the EtihadWE website.
  • Click on Login and select Customer.
  • Log in using UAE PASS.
  • From the main menu, click on Apply Service.
  • Under the Apply section, click on Meter Shifting.
  • Click on the Start Service button.
  • Select from the Premise Number list.
  • Select the meter you want to transfer from the Service Meter list.
  • In the Meter Shifting To list, select the new meter location. The meter shifting fees will be calculated automatically.
  • Click Proceed.
  • Select the Payment Gateway by choosing one of the available options.
  • Enter your card details and click the Pay button.

Required Documents

  • Site plan from the municipality.
Other Information

​Target Customers

  • Individuals
  • Companies / Businesses / Commercial
  • Agricultural
  • Industrial
  • Governmental
Service used by

25

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