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Service Code:  357-04-005-000

  • Service used by
  • 513
  • Expected Time
  • 2 Working days
  • Service Fees
  • None
  • Service Category
  • Individual
  • Service Channels
  • ​​
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Sustainable Goals

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Service Info

Service Description

An application submitted by customer to transfer the credit balance in one of his accounts to another one that also belongs to him or any other account

Channels for Supply of Service

Main Customer Services Centers

Service HoursTime Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM​

10 minutes​

EtihadWE Website

Service HoursTime Period
24 Hours/Day 8 minutes

Service Channels


Procedures & Process

  • Verifying of data and approving the application.
  • Transfer the credit to the desired account

Documents Required

  • Original receipt in case of wrong payment.
  • Copy of UAE ID Card

Period to Execute the Service

  • 2 working days

Communication Channels

  • Text messages

Other Info

Service Category

  • Procedural / Sup-service

Target Customers

  • All categories

Service Type

  • From Government to Government
  • From Government to Individuals
  • From Government to Business Sector

  • Service Card Rating
Average rating: 4 from 2 users
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