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Service Code:  357-01-003-000

  • Service used by
  • 26117
  • Expected Time
  • 3 Working days
  • Service Fees
  • 50 AED in addition to the deposit (if any)
  • Service Category
  • Individual
  • Service Channels
  • ​​
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Sustainable Goals

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Service Info

Service Description

An official document with a specific validity issued by EtihadWE to the requesting entity, marking EtihadWE's installations, and entitles its holder to begin with preparatio​​ns for the project, against a fee in accordance with the regulations of EtihadWE

Channels for Supply of Service

Main Customer Services Centers

Service HoursTime Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes ​

EtihadWE Website

Service HoursTime Period
24 Hours/Day 10 minutes

Service Channels

Submit Application Online

  • ​​
  • M-social Apple APP​​
  • M-Social Android APP



  • A consultant approved by EtihadWE submits the application
  • Submit application with required documents.
  • Technical department will proceed with the procedures of approval in accordance with EtihadWE's stipulations and specifications
  • Customer receives the Certificate within3 business days

Required Documents

  • Land Ownership Certificate / Grant Certificate
  • Validated Land Plan
  • A letter from the municipality
  • Copy of Emirates ID

Other Info

Correlation between other services and procedures:

  • Application for Electrical supply Servic​e

Service Regulations

  • Certificate validity is 3 months and can be extended once for a similar period without a fee.
  • Government entities are exempted from the fees in case they exempt Etihad WE from the same fees.

Target Customers​

  • Individuals
  • Corporations / business / commercial
  • Industrial
  • Government
  • Service Card Rating
Average rating: 4 from 7 users

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